Peer Support Specialist
- Part-Time – 20 hours a week (Can be customized to meet your needs.) – $15 hour
- Eligible for hybrid telework after probationary
- Paid Vacation and Sick Leave
- Non-exempt employee
- Paid Direct Primary Care Service for Staff
A peer support specialist is a professional person with lived experience raising a child with a disability or special health care need. The role is to provide other parents or caregivers who are in a similar position support, information, resources, and guidance. Peer support specialists use knowledge, skills, and lived experiences, to help others navigate the public service systems families are often dependent on.
The ideal candidate will be empathetic and possess exceptional interpersonal communication skills. The position requires passion to help people regardless of daily challenges. Preference will be given to someone that is Bilingual in Spanish with lived experience as a parent of a child with a disability or special health care need or an individual with a disability or special health care need.
- Responding to requests from families or caregivers requesting support, information and/or referrals.
- Assisting families in identifying their needs in the education and human services fields.
- Educate families on their rights and responsibilities under the different systems.
- Promote leadership and advocacy skills in parents when working with service delivery fields.
- Provide accurate, up-to-date information and resources to families.
- Accurately report all interactions in the FHF Salesforce database.
- Support professionals that work with families of children with disabilities or special healthcare needs.
- Collaborate with education, early intervention, and human services field staff.
- Network and develop key partnerships with professionals in key agencies.
- Participate in staff training as requested.
- Being a positive brand ambassador of Families Helping Families.
Knowledge, Skills, & Abilities:
- Knowledge of the special education system laws that protect students with disabilities and special health care needs 3 years of age and up.
- Knowledge of the early intervention system and laws that protect infants and babies under 3 years of age with disabilities and/or special health care needs.
- Knowledge of the Human Service fields including waiver services, Flexible Family Funding, Individual & Family Support, Medicaid, & Social Security.
- To know when to ask for support or validation when researching new information.
- Ability to proficiently use a computer and other office equipment.
- Ability to proficiently use Microsoft word and Google docs, spreadsheets, drive, email, and calendar.
- Extremely organized and excellent documentation skills.
- A minimum of a high school diploma or its equivalent.
Submit Resumes, including nonpaid work experience to: Laura S. Nata, Director of Peer Support – firstname.lastname@example.org